Privacy Policy

Last updated: August 4, 2026

AphCom respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how AphCom collects, uses, stores, and protects information when you visit our website, contact us, request a quotation, start a project, or use our services.

By using this website or submitting your information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

AphCom is a digital agency based in Lebanon providing services such as website development, Shopify development, mobile application development, user experience and interface design, branding, digital marketing, social media management, content services, and related digital solutions.

For questions concerning this Privacy Policy or your personal information, you may contact us at:

Email: info@aphcom.com
Website: www.aphcom.com
Location: Lebanon

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Complete a contact or project inquiry form

  • Request a quotation or consultation

  • Communicate with us by email, telephone, WhatsApp, social media, or another communication channel

  • Subscribe to updates or marketing communications

  • Apply for a position or collaboration opportunity

  • Enter into a service agreement with AphCom

The information collected may include:

  • Full name

  • Email address

  • Telephone number

  • Company or organization name

  • Job title

  • Website address

  • Project type, budget, timeline, and requirements

  • Messages, documents, files, and other information you provide

  • Billing, payment, and business information when required for a service

  • Communication history with AphCom

Please do not submit confidential, sensitive, or unnecessary personal information through our website forms.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol address

  • Browser type and version

  • Device type and operating system

  • Approximate geographic location

  • Pages viewed and time spent on the website

  • Referring website or source

  • Interaction and navigation information

  • Cookie identifiers and similar technical data

This information helps us understand how visitors use our website, maintain its security, diagnose technical issues, and improve its performance and content.

4. How We Use Your Information

AphCom may use personal information to:

  • Respond to inquiries and project requests

  • Prepare proposals, quotations, contracts, and project plans

  • Communicate with prospective and existing clients

  • Deliver and manage our services

  • Process invoices and payments

  • Provide client support and technical assistance

  • Manage projects and business relationships

  • Improve our website, services, and user experience

  • Measure website traffic and performance

  • Protect our website, systems, clients, and business from fraud, misuse, and security threats

  • Maintain internal business and accounting records

  • Comply with legal, regulatory, contractual, and professional obligations

  • Send relevant updates or marketing communications where permitted

We will not use your personal information for purposes that are materially different from those described in this policy without providing appropriate notice.

5. Legal Grounds for Processing

Depending on the circumstances and applicable law, we may process personal information based on:

  • Your consent

  • The need to respond to your request or take steps before entering into a contract

  • The performance of a contract with you or your organization

  • AphCom’s legitimate business interests, provided those interests do not override your rights

  • Compliance with legal, financial, regulatory, or contractual obligations

  • The protection of AphCom’s legal rights, systems, clients, and services

You may withdraw your consent at any time where consent is the basis of processing. Withdrawal will not affect processing that occurred before your consent was withdrawn.

6. Contact and Project Forms

Information submitted through our contact forms or Start a Project forms is used to review your request and communicate with you.

Submitting a form does not create a contractual relationship between you and AphCom. A project relationship begins only after both parties agree to the applicable proposal, quotation, contract, or statement of work.

Form submissions may be delivered to AphCom by email or processed through website hosting, form management, spam prevention, or communication service providers.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functions

  • Remember visitor preferences

  • Maintain security and prevent spam

  • Understand website traffic and visitor behavior

  • Measure the performance of pages and campaigns

  • Improve the website experience

  • Support advertising or remarketing activities where applicable

Some cookies are necessary for the website to function. Other cookies, such as analytics or advertising cookies, may require your consent depending on applicable law.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of the website.

Where available, you may also manage your preferences through the cookie consent tool displayed on our website.

8. Analytics and Advertising Services

We may use third-party analytics, advertising, and measurement services, such as Google services, Meta services, or similar platforms.

These providers may collect technical and usage information through cookies, pixels, tags, or similar technologies. Their handling of information is governed by their own privacy policies and service terms.

Where legally required, non-essential analytics and advertising technologies will only be activated after receiving your consent.

9. How We Share Information

AphCom does not sell or rent your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business or provide our services, including:

  • Website hosting and infrastructure providers

  • Cloud storage and backup providers

  • Email and communication platforms

  • Analytics and performance providers

  • Project management and collaboration platforms

  • Customer relationship management systems

  • Accounting, invoicing, and payment providers

  • Developers, designers, consultants, contractors, and professional advisers working with AphCom

  • Security, fraud prevention, and spam protection providers

These parties are expected to process information only for the relevant service and to apply appropriate confidentiality and security measures.

We may also disclose information when required by law, a valid legal request, a court order, or when reasonably necessary to protect AphCom, our clients, our users, or others.

If AphCom is involved in a merger, restructuring, acquisition, financing, or transfer of business assets, relevant information may be transferred as part of that transaction, subject to appropriate protections.

10. Client Projects and Third-Party Platforms

During a client project, AphCom may receive access to platforms, accounts, stores, websites, applications, customer information, or business systems belonging to the client.

AphCom processes this information only as necessary to provide the agreed services and according to the client’s instructions, contractual terms, and applicable law.

Clients remain responsible for ensuring that they have the necessary rights, permissions, privacy notices, and legal grounds to provide AphCom with access to personal information contained in their systems.

Third-party platforms used during projects, including Shopify, Google, Meta, hosting providers, payment providers, and other applications, operate under their own privacy policies and terms.

11. International Data Transfers

Some of our service providers, platforms, contractors, or technical systems may be located outside Lebanon or may process information in other countries.

Privacy and data protection laws may differ between countries. Where required, AphCom will take reasonable steps to ensure that international transfers are supported by appropriate contractual, organizational, or legal safeguards.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

The applicable retention period may depend on:

  • The nature of the inquiry or project

  • The duration of the client relationship

  • Contractual requirements

  • Accounting and taxation requirements

  • Legal limitation periods

  • Security and dispute resolution needs

  • The need to maintain appropriate business records

Project inquiries that do not result in a business relationship may be retained for a reasonable period for follow-up and record-keeping purposes.

When information is no longer reasonably required, we may delete it, anonymize it, or securely archive it where continued retention is legally necessary.

13. Data Security

AphCom uses reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

These measures may include controlled access, authentication, secure hosting, backups, software updates, and appropriate internal confidentiality practices.

However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure. You should avoid sending highly sensitive information through ordinary website forms or unsecured email.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information held about you

  • Request the correction of inaccurate or incomplete information

  • Request the deletion of information in certain circumstances

  • Object to or request the restriction of certain processing

  • Withdraw consent where processing is based on consent

  • Request a portable copy of certain information

  • Opt out of marketing communications

  • Submit a complaint to an appropriate regulatory or governmental authority

These rights may be subject to legal exceptions and verification requirements.

To submit a request, contact info@aphcom.com. Please provide sufficient information for us to identify the relevant records and verify your request. We will respond within a reasonable period and in accordance with applicable law.

15. Marketing Communications

AphCom may send you relevant business updates, service information, or marketing communications where you have provided consent or where otherwise permitted by law.

You may unsubscribe at any time by:

  • Using the unsubscribe option included in the communication

  • Replying to the message with an unsubscribe request

  • Contacting us at info@aphcom.com

Even after opting out of marketing, you may continue to receive necessary service, project, contractual, billing, or administrative communications.

16. Children’s Privacy

Our website and services are intended for businesses and individuals who are legally able to enter into professional service arrangements. They are not directed toward children.

We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has submitted personal information to us, please contact us so that we can review and, where appropriate, remove the information.

17. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, portfolios, applications, or client websites.

AphCom does not control and is not responsible for the privacy, security, content, or practices of third-party services. You should review the privacy policy of each third-party website before providing personal information.

18. Automated Decision-Making

AphCom does not ordinarily use personal information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.

If this changes, we will provide any notice required under applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, business practices, or legal obligations.

The updated policy will be published on this page with a revised “Last updated” date. Material changes may also be communicated through the website or another appropriate method.

We encourage you to review this page periodically.

20. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, contact:

AphCom
Email: info@aphcom.com
Website: www.aphcom.com
Location: Lebanon